Terms & Conditions
Last updated: February 23, 2026 · Effective date: February 23, 2026
These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," "your") and Leaf Software Studio LLC ("Company," "we," "us," "our"), governing your access to and use of the Leaf Software platform ("Platform," "Service"). By creating an account, accessing, or using the Service, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service. If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" and "your" refer to that entity.
1. Definitions
"Account" means the user account created to access the Service. "Content" means any text, data, files, images, graphics, or other materials uploaded, submitted, or transmitted through the Service. "Intellectual Property" means patents, trademarks, service marks, trade names, copyrights, trade secrets, know-how, and any other proprietary rights. "Subscription" means a paid plan providing access to premium features of the Service. "User Data" means data that you input, upload, or generate through your use of the Service. "Confidential Information" means any non-public information disclosed by either party, including business plans, technical data, customer lists, pricing, and product roadmaps. "API" means Application Programming Interface provided as part of the Service. "SLA" means Service Level Agreement. "Force Majeure" means events beyond reasonable control, including natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, and labor disputes. "Effective Date" means the date you first accept these Terms or access the Service, whichever comes first.
2. Eligibility
You must be at least 18 years old (or the age of legal majority in your jurisdiction) to create an account and use the Service. If you are under 18, you may only use the Service with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms. By using the Service, you represent and warrant that: (a) you meet the age requirements stated herein; (b) you have the legal capacity and authority to enter into a binding agreement; (c) you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country; (d) you are not listed on any U.S. government list of prohibited or restricted parties; and (e) your use of the Service does not violate any applicable law or regulation.
3. Account Registration & Security
To access certain features of the Service, you must create an Account by providing accurate, current, and complete information. You agree to: (a) maintain the accuracy of your account information and promptly update it if it changes; (b) keep your password and login credentials confidential and not share them with any third party; (c) use strong, unique passwords and enable multi-factor authentication when available; (d) immediately notify us at support@leafsw.com if you suspect any unauthorized access to or use of your Account; and (e) accept full responsibility for all activities that occur under your Account, whether or not authorized by you. We reserve the right to suspend or terminate any Account that we reasonably believe has been compromised, is being used fraudulently, or violates these Terms. We are not liable for any loss or damage arising from your failure to comply with these security obligations.
4. Description of Service
Leaf Software is a software-as-a-service (SaaS) platform operated by Leaf Software Studio LLC that provides tools and features as described on our website and in our documentation. The specific features available to you depend on your Subscription plan. We reserve the right to: (a) modify, update, or discontinue any feature or aspect of the Service at any time, with or without notice; (b) introduce new features, which may be subject to additional terms; (c) perform scheduled and emergency maintenance, during which the Service may be temporarily unavailable; and (d) set and enforce usage limits, storage quotas, API rate limits, and other restrictions. While we strive to maintain high availability, we do not guarantee that the Service will be uninterrupted, error-free, or free of harmful components. The Service is provided on an "as available" basis.
5. Subscription Plans, Billing & Payments
(a) Subscription Plans: The Service is offered under various Subscription plans, including free-tier, monthly, and annual plans, each with specific feature sets, usage limits, and pricing as described on our pricing page.
(b) Billing Cycle: Paid Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). The billing cycle begins on the date you subscribe and renews automatically unless cancelled.
(c) Payment Methods: You agree to provide a valid payment method (credit card, debit card, or other accepted method) and authorize us to charge the applicable fees. You are responsible for keeping your payment information current.
(d) Price Changes: We may change Subscription pricing at any time. For existing subscribers, price changes will take effect at the start of the next billing cycle following at least 30 days' written notice via email. If you do not agree to the price change, you may cancel your Subscription before the new pricing takes effect.
(e) Taxes: All fees are exclusive of applicable taxes (including VAT, GST, sales tax, and withholding tax). You are responsible for paying all taxes associated with your Subscription, except for taxes based on our net income.
(f) Late Payments: If payment fails or is overdue, we may: (i) charge interest at the rate of 1.5% per month (or the maximum rate permitted by law, whichever is less) on the outstanding balance; (ii) suspend your access to the Service until payment is received; and (iii) engage a collection agency or pursue legal remedies to recover the unpaid amounts, plus reasonable collection costs and attorney fees.
(g) Currency: All prices are stated in U.S. dollars (USD) unless otherwise specified. Currency conversion fees charged by your bank or payment provider are your responsibility.
6. Free Trials
We may offer free trial periods for certain Subscription plans. During the trial period: (a) you will have access to the features specified for the trial plan; (b) the trial period will last for the duration specified at the time of registration (typically 10-14 days); (c) at the end of the trial period, your Subscription will automatically convert to a paid plan unless you cancel before the trial expires; (d) we may require you to provide a valid payment method to start a trial, which will be charged upon conversion to a paid plan; (e) we reserve the right to limit free trials to one per user, household, or organization; (f) any abuse of free trial offers (including creating multiple accounts) may result in Account termination and charges for the full Subscription price; and (g) we may modify or discontinue free trials at any time without notice.
7. Cancellation & Refunds
(a) Cancellation by You: You may cancel your Subscription at any time through your Account settings or by contacting us at support@leafsw.com. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of the period for which you have already paid.
(b) No Prorated Refunds: Unless required by applicable law, we do not provide prorated refunds for partial billing periods. If you cancel mid-cycle, you will not receive a refund for the remaining days in that cycle.
(c) Refund Exceptions: We may, at our sole discretion, offer refunds in exceptional circumstances, such as: (i) significant, documented service outages lasting more than 72 consecutive hours; (ii) billing errors on our part; or (iii) where required by consumer protection laws in your jurisdiction.
(d) Downgrade: You may downgrade to a lower-tier plan or free tier at any time. Downgrades take effect at the start of the next billing cycle. You may lose access to features not included in the lower-tier plan, and data exceeding the storage limits of the lower plan may be subject to deletion after a 30-day grace period.
(e) Cancellation by Us: We may cancel your Subscription and terminate your Account if you violate these Terms, as described in Section 18.
8. License Grant & Restrictions
(a) License to You: Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during your Subscription term solely for your internal business purposes.
(b) Restrictions: You agree not to, and will not permit any third party to: (i) copy, modify, adapt, translate, or create derivative works of the Service or any part thereof; (ii) reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code, algorithms, or data models of the Service; (iii) sublicense, sell, resell, lease, rent, loan, distribute, or otherwise commercially exploit the Service to any third party; (iv) remove, alter, or obscure any proprietary notices, labels, or marks on the Service; (v) use the Service to build a competing product or service, or to benchmark the Service against a competitor without our prior written consent; (vi) access the Service through automated means (bots, scrapers, crawlers) except through our published API with proper authorization; (vii) interfere with, disrupt, or attempt to gain unauthorized access to the Service, its servers, or connected networks; (viii) use the Service in any manner that exceeds reasonable usage or that imposes an unreasonable load on our infrastructure; or (ix) use the Service for any purpose that is unlawful or prohibited by these Terms.
(c) API Usage: Access to and use of our API is subject to our API documentation and any applicable rate limits. We reserve the right to throttle or suspend API access if usage exceeds published limits or threatens system stability.
9. Acceptable Use Policy
You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not use the Service to:
(a) Violate any applicable local, state, national, or international law or regulation, including but not limited to anti-spam legislation (CAN-SPAM Act, TCPA), data protection laws (GDPR, CCPA), export control laws, and sanctions regulations.
(b) Send, store, or distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
(c) Transmit unsolicited commercial communications (spam), chain letters, pyramid schemes, or any form of duplicative or unsolicited messages.
(d) Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
(e) Upload, transmit, or distribute any viruses, malware, worms, Trojan horses, spyware, or other harmful or malicious code.
(f) Attempt to probe, scan, or test the vulnerability of the Service or any related system or network, or breach any security or authentication measures.
(g) Harvest, collect, or store personal data of other users without their express written consent.
(h) Use the Service to engage in cryptocurrency mining, denial-of-service attacks, or any activity that consumes excessive computational resources.
(i) Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
We reserve the right to investigate and take appropriate action against any violation of this Section, including without limitation removing offending content, suspending or terminating Accounts, and reporting violations to law enforcement authorities.
10. User Content & Data
(a) Ownership: You retain all ownership rights in and to your User Data and Content. These Terms do not grant us any ownership rights to your User Data.
(b) License to Us: By uploading, submitting, or transmitting Content through the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, store, process, reproduce, and display your Content solely to the extent necessary to provide, maintain, and improve the Service. This license terminates when you delete your Content or your Account, subject to reasonable backup and archival retention periods.
(c) Your Responsibilities: You are solely responsible for: (i) the legality, reliability, accuracy, and appropriateness of all Content you submit; (ii) ensuring that your Content does not infringe or violate any third party's intellectual property rights, privacy rights, or other rights; (iii) maintaining independent backups of your Content; and (iv) obtaining all necessary consents and authorizations for any personal data you upload to the Service.
(d) Content Monitoring: We do not pre-screen Content but reserve the right to review, monitor, and remove any Content that violates these Terms or that we deem, in our sole discretion, to be objectionable, harmful, or in violation of applicable law.
(e) Data Processing: To the extent we process personal data on your behalf as a Data Processor (as defined by the GDPR), we will enter into a Data Processing Agreement (DPA) upon request. Our processing will comply with your documented instructions and applicable data protection laws.
(f) Aggregate Data: We may create aggregate, anonymized, or de-identified data derived from your use of the Service ("Aggregate Data"). Aggregate Data does not identify you and is not considered User Data. We may use Aggregate Data for any lawful business purpose, including analytics, benchmarking, and improving the Service.
11. Intellectual Property
(a) Our IP: The Service, including but not limited to its software, code, algorithms, data models, user interface designs, graphics, logos, trademarks, service marks, trade names, documentation, and all related Intellectual Property rights, are and shall remain the exclusive property of Leaf Software Studio LLC and its licensors. Nothing in these Terms grants you any right, title, or interest in our Intellectual Property except for the limited license expressly granted in Section 8.
(b) Feedback: If you provide us with any feedback, suggestions, ideas, or recommendations regarding the Service ("Feedback"), you hereby assign to us all rights, title, and interest in such Feedback. We may use, implement, and commercialize Feedback without restriction, attribution, or compensation to you.
(c) Trademarks: Leaf Software, Leaf Software Studio, LEAF, and associated logos are trademarks of Leaf Software Studio LLC. You may not use our trademarks without our prior written permission. All other trademarks, service marks, and trade names appearing on the Service are the property of their respective owners.
(d) Open Source: The Service may include open-source software components. Such components are licensed under their respective open-source licenses, which prevail over these Terms to the extent of any conflict.
12. Confidentiality
(a) Obligations: Each party agrees to hold the other party's Confidential Information in strict confidence and not to disclose it to any third party except as necessary to perform obligations under these Terms, and only to employees, contractors, and agents who have a need to know and are bound by confidentiality obligations at least as protective as those herein.
(b) Exclusions: Confidential Information does not include information that: (i) is or becomes publicly available through no fault of the receiving party; (ii) was known to the receiving party prior to disclosure without any obligation of confidentiality; (iii) is independently developed by the receiving party without reference to the disclosing party's Confidential Information; or (iv) is lawfully received from a third party without restriction.
(c) Compelled Disclosure: If the receiving party is compelled by law, regulation, or legal process to disclose Confidential Information, it shall provide the disclosing party with prompt written notice (to the extent legally permitted) and cooperate to obtain protective treatment for the information.
(d) Duration: Confidentiality obligations survive for 3 years after disclosure, except for trade secrets, which remain protected as long as they qualify as trade secrets under applicable law.
13. Third-Party Services & Integrations
The Service may integrate with or contain links to third-party services, applications, or websites ("Third-Party Services"). Your use of Third-Party Services is governed by their respective terms and privacy policies, not ours. We do not control, endorse, or assume any responsibility for Third-Party Services. You acknowledge that: (a) we are not responsible for the availability, accuracy, content, or practices of Third-Party Services; (b) your use of Third-Party Services is at your sole risk; (c) we shall not be liable for any loss or damage caused by your use of or reliance on any Third-Party Service; and (d) enabling an integration may require sharing data between the Service and the Third-Party Service, and you consent to such data sharing when you enable the integration. If a Third-Party Service's terms conflict with these Terms, these Terms govern your relationship with us (not the third party).
14. Warranties Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEAF SOFTWARE STUDIO LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
(A) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
(B) WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE;
(C) WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
(D) WARRANTIES THAT THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE, RELIABLE, OR MEET YOUR REQUIREMENTS;
(E) WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR WARRANTIES ARE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(A) IN NO EVENT SHALL LEAF SOFTWARE STUDIO LLC, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(B) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (I) THE TOTAL AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (II) ONE HUNDRED U.S. DOLLARS ($100.00).
(C) THE LIMITATIONS IN THIS SECTION APPLY TO ALL CLAIMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
(D) SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
(E) NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
16. Indemnification
You agree to indemnify, defend, and hold harmless Leaf Software Studio LLC, its affiliates, subsidiaries, directors, officers, employees, agents, partners, suppliers, and licensors (collectively, "Indemnified Parties") from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:
(a) Your use of or access to the Service;
(b) Your Content or User Data;
(c) Your violation of these Terms;
(d) Your violation of any third party's rights, including Intellectual Property rights, privacy rights, or contractual rights;
(e) Your violation of any applicable law, rule, or regulation;
(f) Any negligent or willful misconduct by you; or
(g) Any claim by a third party arising from your use of the Service.
We reserve the right, at our expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense. You shall not settle any claim without our prior written consent. This indemnification obligation survives the termination of these Terms and your use of the Service.
17. Dispute Resolution & Arbitration
(a) Informal Resolution: Before initiating any formal dispute resolution proceeding, you agree to first contact us at support@leafsw.com and attempt to resolve the dispute informally for at least 30 days. Most disputes can be resolved through good-faith negotiation.
(b) Binding Arbitration: If we cannot resolve a dispute informally, you and Leaf Software Studio LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") shall be resolved exclusively through final and binding arbitration, rather than in court. The arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes, or by JAMS under its Streamlined Arbitration Rules and Procedures.
(c) Arbitration Procedures: The arbitration shall be conducted by a single arbitrator with expertise in technology or software disputes. The arbitration shall take place in Miami, Florida, or at another mutually agreed location, or remotely via videoconference. The arbitrator's decision shall be final, binding, and enforceable in any court of competent jurisdiction. The arbitrator may award the same damages and relief as a court, including injunctive and declaratory relief, but only to the extent required to satisfy the individual claim.
(d) Costs: Each party shall bear its own arbitration costs. The filing fees shall be allocated in accordance with the applicable arbitration rules. If the arbitrator finds that a claim is frivolous, the losing party shall pay the prevailing party's reasonable attorneys' fees and arbitration costs.
(e) Opt-Out: You may opt out of this arbitration agreement by sending written notice to hello@leafsw.com within 30 days of first accepting these Terms. The notice must include your name, account details, and a clear statement that you wish to opt out. If you opt out, disputes will be resolved in court as described in Section 19.
(f) Exceptions: Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of Intellectual Property rights, Confidential Information, or data security obligations.
18. Class Action Waiver
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND LEAF SOFTWARE STUDIO LLC AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A DISPUTE IS RESOLVED IN COURT RATHER THAN THROUGH ARBITRATION, BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL. IF A COURT OR ARBITRATOR DETERMINES THAT THIS CLASS ACTION WAIVER IS VOID OR UNENFORCEABLE FOR ANY REASON AND THE ARBITRATION CANNOT PROCEED ON AN INDIVIDUAL BASIS, THE PARTIES AGREE THAT THE DISPUTE SHALL BE STAYED PENDING APPEAL OF SUCH DECISION. THIS CLASS ACTION WAIVER IS AN ESSENTIAL PART OF THE ARBITRATION AGREEMENT AND CANNOT BE SEVERED FROM IT.
19. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-law principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you hereby consent to the personal jurisdiction and venue of such courts. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.
For users located in the European Union, nothing in these Terms affects your rights under mandatory consumer protection laws in your country of residence, to the extent such laws are applicable and cannot be contractually waived.
20. Termination
(a) Termination by You: You may terminate your Account at any time by contacting us at support@leafsw.com or through your Account settings. Termination of your Account does not relieve you of any obligation to pay outstanding fees.
(b) Termination by Us: We may suspend or terminate your Account and access to the Service immediately, without prior notice or liability, if: (i) you breach any provision of these Terms; (ii) your payment is overdue for more than 15 days; (iii) you engage in activity that we reasonably believe may cause harm to us, other users, or third parties; (iv) we are required to do so by law, regulation, or legal process; (v) we discontinue the Service or any material portion thereof; or (vi) we determine, in our reasonable discretion, that your Account has been inactive for more than 12 consecutive months.
(c) Effect of Termination: Upon termination: (i) your license to use the Service terminates immediately; (ii) you must cease all use of the Service; (iii) any outstanding balances become immediately due and payable; (iv) we may delete your Account data after a 30-day grace period (during which you may request data export); and (v) Sections that by their nature should survive (including but not limited to Intellectual Property, Confidentiality, Warranties Disclaimer, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law) shall survive termination.
(d) Data Export: Upon request made within 30 days of termination, we will provide you with a copy of your User Data in a standard machine-readable format (CSV or JSON). After the 30-day grace period, we reserve the right to permanently delete your data from our active systems, though it may persist in encrypted backups for up to 90 additional days before final deletion.
21. DMCA & Copyright Policy
We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond to notices of alleged copyright infringement that comply with the DMCA and applicable law.
If you believe that your copyrighted work has been used on the Service in a way that constitutes copyright infringement, please submit a written notification to our designated agent containing:
(a) A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
(b) Identification of the copyrighted work claimed to have been infringed;
(c) Identification of the material that is claimed to be infringing, with information reasonably sufficient to permit us to locate it;
(d) Your contact information (name, address, telephone number, email);
(e) A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
(f) A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on their behalf.
Send DMCA notices to: hello@leafsw.com with the subject line "DMCA Notice."
Counter-Notification: If you believe your material was removed in error, you may submit a counter-notification with: (i) your signature; (ii) identification of the removed material; (iii) a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake; and (iv) your consent to the jurisdiction of the federal court in Miami-Dade County, Florida.
Repeat Infringers: We reserve the right to terminate the Accounts of users who are determined to be repeat infringers.
22. Service Level & Uptime
While we make commercially reasonable efforts to ensure high availability of the Service, we do not guarantee any specific uptime percentage unless we have entered into a separate written Service Level Agreement (SLA) with you. In the absence of a separate SLA: (a) we target 99.9% monthly uptime for the core Service, excluding scheduled maintenance windows; (b) scheduled maintenance will be performed during off-peak hours with at least 24 hours' advance notice when possible; (c) emergency maintenance may be performed without advance notice to address critical security or stability issues; and (d) our sole obligation for service interruptions not covered by a separate SLA is to use commercially reasonable efforts to restore the Service as quickly as possible. "Uptime" is measured as the percentage of minutes in a calendar month during which the core Service is accessible, excluding scheduled maintenance and Force Majeure events.
23. Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms (except for payment obligations) to the extent that such failure or delay is caused by a Force Majeure event, including but not limited to: acts of God, natural disasters, earthquakes, floods, hurricanes, epidemics, pandemics, war, terrorism, civil unrest, government actions or orders, embargoes, sanctions, power outages, internet or telecommunications failures, cyberattacks beyond commercially reasonable security measures, strikes, labor disputes, or any other events beyond the reasonable control of the affected party. The affected party shall: (a) provide prompt written notice of the Force Majeure event; (b) use commercially reasonable efforts to mitigate its effects; and (c) resume performance as soon as practicable. If a Force Majeure event continues for more than 60 consecutive days, either party may terminate these Terms upon written notice.
24. Export Compliance
The Service may be subject to export control laws and regulations of the United States and other jurisdictions. You agree to comply with all applicable export and re-export control laws, including the U.S. Export Administration Regulations (EAR), trade sanctions maintained by the Office of Foreign Assets Control (OFAC), and similar laws and regulations in other jurisdictions. You represent and warrant that: (a) you are not located in, or a national or resident of, any country subject to comprehensive U.S. sanctions (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions); (b) you are not identified on any U.S. government restricted-party list; and (c) you will not use the Service for any purposes prohibited by applicable export control laws.
25. Modifications to Terms
We reserve the right to modify these Terms at any time. When we make material changes:
(a) We will post the updated Terms on this page and update the "Last updated" date.
(b) For material changes, we will provide at least 30 days' advance notice via email to the address associated with your Account and/or a prominent notice within the Service.
(c) Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.
(d) If you do not agree to the revised Terms, you must stop using the Service and cancel your Account before the changes take effect. Your cancellation will be effective at the end of your current billing period.
(e) Non-material changes (such as typographical corrections, formatting changes, or clarifications that do not alter the substance of the Terms) may be made without advance notice.
We encourage you to review these Terms periodically.
26. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms. The remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the parties' original intent. If such modification is not possible, the provision shall be severed from these Terms.
27. Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy, any applicable Data Processing Agreement, and any other policies or agreements expressly incorporated herein by reference, constitute the entire agreement between you and us regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Service. Any terms or conditions contained in a purchase order, invoice, or similar document that you submit are expressly rejected and shall have no force or effect.
28. Assignment
You may not assign or transfer these Terms, or any rights or obligations hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. Any attempted assignment without such consent shall be void. We may assign these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Subject to the foregoing, these Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.
29. Waiver
The failure of either party to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any right or provision shall only be effective if made in writing and signed by the waiving party. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term, and a party's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
30. Notices
All notices required or permitted under these Terms shall be in writing and shall be deemed given when: (a) delivered personally; (b) sent by confirmed email; or (c) sent by nationally recognized overnight courier (receipt confirmed) or certified mail (return receipt requested), addressed as follows:
To Leaf Software Studio LLC: hello@leafsw.com
To You: The email address associated with your Account.
You are responsible for keeping your email address current. Notices sent to the email address on file shall be deemed effective even if you do not actually receive them due to an outdated email address, spam filters, or similar issues.
31. Contact Information
If you have any questions about these Terms, please contact us:
Leaf Software Studio LLC
Miami, Florida, United States
Email: hello@leafsw.com
Support: support@leafsw.com
Website: https://leafsw.com
For legal inquiries, please direct your correspondence to hello@leafsw.com with the subject line "Legal Inquiry."